Ports America has administered its own self-insured longshore workers comp and liability exposures for many years, developing a staff of highly experienced claims managers and adjusters throughout the U.S. The claims staff directly administers to all claims for the business.
Exposures to the operating companies are underwritten by Ports America’s captive insurance facility, Ports Insurance Company, Inc., which is licensed by the New Jersey State Insurance Department. Ports Insurance Company, Inc., is authorized by the U.S. Department of Labor to underwrite longshore workers compensation coverage for Ports America and affiliated companies. USL&H is the largest risk transferred into the captive.
The captive also provides “deductible indemnity coverage” for most other insurances, including General Liability, Stevedores/Terminal Operators Liability and Property.
Please direct all medical billing status calls to our bill review provider, Definiti:
949.716.1891
Correspondence for all regions to be directed to our central mail facility at
Faxes for all regions to be directed to
480.499.3111
Claims inquiries can be directed to the staff members in your region.
Region | Name | Title | Phone | Location(s) Covered | |
---|---|---|---|---|---|
Corporate | Richard Shewack | SVP Risk Management | 732.635.3897 | Richard.Shewack@portsamerica.com |
525 Washington Boulevard Suite 1660 Jersey City, NJ 07310 |
National | Steve Arceneaux | National Technical Claims Director | 504.894.6312 | Steve.Arceneaux@portsamerica.com |
55 N. Arizona Pl Suite 400 Chandler, AZ 85225 |
North East | John Treubig | Regional Director of Claims | 973.522.2215 | John.Treubig@portsamerica.com | Direct claims servicing for ports of New York and New Jersey, Boston, Maine, and Rhode Island |
North East | Wendy Machos | Claims Adjuster | 973.522.2206 | Wendy.Machos@portsamerica.com | Direct claims servicing for ports of New York and New Jersey, Boston, Maine, and Rhode Island |
Mid-Atlantic | John Malczewski | Regional Director of Claims | 410.649.7607 | John.Malczewski@portsamerica.com | Direct claims servicing for ports of Baltimore and Norfolk |
South East | Crystal Farrell | Regional Director of Claims | 504.894.6368 | Steve.Arceneaux@portsamerica.com | Direct claims servicing for ports of Wilmington, NC, Charleston, Savannah, Jacksonville, and Tampa |
Gulf/Texas | Leigh M. Darby | Claims Manager | 504.894.6320 | Leigh.Darby@portsamerica.com | Direct claims servicing for ports of New Orleans, Baton Rouge, Gulfport and Texas |
SOCAL | Rick Lopez | Regional Director of Claims | 480.224.6860 | Rick.Lopez@portsamerica.com | Direct claims servicing for ports of LA, San Diego, and Port Hueneme |
PNW | Rick Lopez | Regional Director of Claims | 480.224.6860 | Rick.Lopez@portsamerica.com | Direct claims servicing for ports in Washington |
NOCAL | Rick Lopez | Regional Director of Claims | 480.224.6860 | Rick.Lopez@portsamerica.com | Direct claims servicing for ports in Northern California |
Liability and Cargo | David Gauthreaux | Director of Claims - Liability | 504.920.2209 | David.Gauthreaux@portsamerica.com |